Shipping

SHIPPING UPDATE:

We are going on vacation! Orders shipped between 7/20 and 8/3 will not ship out until we return on 8/5. During normal times, we typically process orders within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

*Free Shipping Discount Details

Free shipping on orders over $50. Only orders within the Continental United States qualify for this discount. Only applies to shipping rates $12 and under. May not combine with certain other offers. 

Shipping policy

We typically process orders within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

We use USPS and UPS to fulfill our domestic shipments. Shipping charges for your order will be calculated and displayed at checkout. 

International Shipping

We currently offer international shipping to the following countries:
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom 

We use DHL Express (and USPS for Canada) to fulfill international orders. Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. My Rainbow Journal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within the estimated delivery window in your shipping confirmation email, please contact us at hello@myrainbowjournal.com with your name and order number, and we are happy to look into it for you.